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Apply for a copy of your personal credit report to ensure there are no unknown transactions or applications.You can apply for your credit file from the following agencies: Equifax PLC Credit File Advice Centre PO Box 1140 Bradford BD1 5US Tel: 08 Experian Ltd Consumer Help Service PO Box 9000 Nottingham NG80 7WP Tel: 08 Callcredit Ltd Consumer Services Team PO Box 491 Leeds LS3 1WZ Tel: 08 Identity theft is where someone has obtained your personal details without prior knowledge or consent, with intent to obtain goods and services in your name.If you’re ever worried about whether it’s a genuine email from Very, check the email has come from this email address before opening it.

Contact our dedicated Identity theft team, where you will be assigned a personal case worker who will deal with the matter for you.

They can be contacted at: Identity Theft Team, Shop Direct Group Ltd, Thynne Street, Bolton, BL3 6AX Call us on Freephone 0800 0151 290 or alternatively you can click here and complete the webform” 2.

Destroy documents such as bank and other credit statements, household bills and receipts that may show your name, or other personal details.

Make sure that you thoroughly check through statements from the bank, building society or credit cards for unknown transactions.

It is one of the fastest growing crimes in the UK and anyone is at risk.

If you feel you have been a victim of identity theft please call 0800 0151 290 or alternatively you can click here and complete the webform There are a number of different agencies that can provide further information with regards to identity theft.

The new FREE My Very App is now available for both Android and Apple IOS smart phones.

The benefits of shopping via our App include: If you think you have been the victim of identity theft, then you can take the following action: 1.

Credit will be applied to your account within 24 hours.

Offers excludes Financial Services, delivery charges and can't be used in conjunction with any other code.

Whether you are paying the full cash price, or a part payment, remember to allocate your payment to the specific item you wish to pay off. Credit provided, subject to credit and account status by Shop Direct Finance Company Limited.

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